Mar 31, 2015 · Last summer, for example, one customer posted audio from a call with Comcast after the customer service representative tried, for 20 painful minutes, to talk him out of changing his cable provider.
Sep 20, 2016 · This addition of Xfinity WiFi hotspots is the latest in a long string of investments Comcast has made over the years in the Rockford area’s technology infrastructure. All told, Comcast has invested on average $300 million a year in its Greater Chicago Region network – which includes Rockford – for the past 20 years.